Return & Exchange Policy
We aim to ensure your satisfaction with every purchase. If you are not fully satisfied, our return policy applies as follows:
• Eligibility: Returns are accepted within 7 days of delivery for items that are damaged, defective, or wrongly delivered.
• Condition: The item must be unused, in its original packaging, and accompanied by the receipt or order number.
• Non-returnable items: Custom-made furniture, clearance items, and display sets are non-refundable unless damaged upon delivery.
• Process: Please contact our customer service team with supporting photos or videos. Once approved, we will arrange for pickup or exchange.
• Refunds: Refunds (if applicable) will be issued within 7–14 working days via the original payment method.
IceFly Decor | YOUR HOME, YOUR STYLE
IceFly Decor is a Malaysian furniture shop providing high-quality, stylish, and functional furniture. We offer a wide range of designs to suit modern lifestyles, helping customers create comfortable and elegant living spaces.
