Support Policy

At IceFly Decor, we believe in long-term customer relationships.

Our support policy ensures smooth communication before, during, and after your purchase.

Customer Support Hours: Monday – Sunday | 10:00 AM – 6:00 PM (Except public holidays)

Contact Channels: WhatsApp: ‪+6010-308-7475

Email: support@iceflydecor.com

Facebook / Instagram/tiktok: @iceflydecor

After-Sales Support: Our team assists with warranty claims, delivery tracking, and care advice for your furniture.

Warranty Coverage: Most items come with a standard 1-year structural warranty unless otherwise stated. Please retain your invoice for any future claims.


IceFly Decor | YOUR HOME, YOUR STYLE

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